IT Training Manager / Content Curator

Location: Washington, DC
Job Location: Washington DC

Clearance Required: Must be a U.S. Citizen and possess a current and active TS/SCI clearance granted by the Department of Defense or an Intelligence Community agency. Must be able to pass a Counterintelligence (CI) Polygraph.

Assured Consulting Solutions provides strategic and innovative solutions for customer needs across the business, technology, and organizational spectrum. As a member of our team, you will have the chance to work with customers that are both Government and industry leaders and technology innovators.
This position will be responsible for leading the design and creation of Information Technology (IT) career development pathways and material (eg guides, career paths, courses, manuals, job aids, FAQ documents, Quick Guides, etc). In addition, the position will be responsible for gathering and organizing training information and requests, and conducting research on available in-house and external solutions and resources to fulfill those requirements.

Responsibilities include, but are not limited to:
  • Engage and collaborate with Talent Management components and Career Field Managers to develop, schedule and coordinate robust training and skill guides and materials for Information Technology (IT)-specific career fields
  • Lead content collaboration with key stakeholders to identify training, education, and skill requirements to grow and develop the IT professional of the future
  • Compile and present information including KPI’s which reflect success of program development, value to the business and related trends, utilizing both internal and external bench-marking
  • Maintain a keen understanding of training trends, developments and best practices, and present to management teams the talent development program’s return on investments
  • Ensures learning development programs evolve to support the changing needs of the business and employees, including introducing or changing training methods and mediums to integrate with new technologies and learning practices
  • Build and maintain working relationships with business process owners, subject matter experts (SMEs) to create review and edit training materials, facilitating the timely accomplishment of project deliverables
  • Determine course content, student learning objectives, methodology, syllabi, lesson plan, and student manuals requirements
  • Partner with other Talent Management departments to develop, align, leverage, and integrate strategies and programs
  • Identify, track and analyze metrics to measure organizational effectiveness and learning solutions
  • Conduct research on best practices, synthesize findings into summary slides and recommendations for new processes and initiatives
  • Content Curation
  • Partner with key stakeholders to assess learning needs, design, develop, implement, and evaluate content
  • Serve as a content custodian supporting the evaluation of existing content and potential new content to meet workforce needs
  • Identify the appropriate delivery modality (eg ILT, online, social, etc) based on best practice adult learning techniques
  • Understand and effectively identify leading-edge trends with respect to learning content creation/curation and ensure training solutions remain fresh, engaging, and a competitive advantage
  • Lead engagements with key stakeholders to understand talent needs and develop solutions
  • Collect, manage, interpret and analyze talent data and participant/partner feedback
  • Source, evaluate and provide recommendations for new vendors and content
  • Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior
  • Conduct learner research to identify content needs relevant to consultant and consulting support staff team members
  • Develop strong relationships with solution partners and vendors, recommend potential partnerships to augment existing content and establish contracts for training library accesses and/or individual course integration
  • Evaluate solution partner and vendor products to find content matching development needs and evaluate suitability for workforce requirements
  • Plan and conduct special research projects to source content in area of interest or expertise
  • Establish and manage taxonomy and assigned metadata of all external and user generated content; maintain accurate records of inventory
  • Group content logically based on topic, date, popularity, sources, target audience and other relevant data fields; ensure alignment with existing learning management system groupings
  • Develop and implement standards for external and user generated content quality and sources
  • Assess learning materials to determine outdated or unused items and archive out of date materials to ensure content remains ‘hot and fresh’
  • Launch and promote new content and sources; continually evolve offerings
  • Monitor content effectiveness, evaluate impact and assess achievement of objectives through analysis; prepare dashboard reports summarizing results and implement enhancements
  • Design, organize, or conduct virtual tours, workshops, and training sessions to acquaint individuals with existing external and user generated content
Desired Qualifications:
  • Knowledge of principles of learning development and methods for curriculum and training design, and teaching and instruction for individuals and groups
  • Experience in project management, vendor management, contracting, and budgeting skills
  • Knowledge of and access to third party content vendors and hosts
  • Experience administering and maintaining a training program
  • Understands how to align training with Human Capital KPIs
  • Ability to measure and assess training needs
  • Expertise in learning principles, assessment and evaluation techniques, and content design
  • Experience working with data analytics tools – Tableau, Power BI etc.
  • Experience with generating products in the suite of Microsoft tools
  • Strong presentation, written and verbal communicational and interpersonal skills
  • Demonstrated aptitude for continuous learning, adapting to shifting priorities, and navigating ambiguous situations.
  • Ability to think critically in order to solve problems creatively and independently
  • Possess a drive to meet commitments and deadlines
  • Strong strategic thinking, consulting, and influencing capability
  • Self-directed and comfortable dealing with ambiguity
  • Team-oriented and effective collaborator
Education Qualifications:
  • Bachelor’s degree in Human Resources, Instructional Design, Training & Development, General Business, or IT-related field
  • Advanced degree in Organizational Development or comparable field preferred
Years of Experience:
  • 8+ years experience in an IT career field
  • 5+ years experience working in Talent Management, Talent Development, and/or Training
Position Type: Full-Time

Shift: Day
Carlton V. Carpenter II
Principal Recruiter
Assured Consulting Solutions, LLC
Office 703.662.5062 x707 | Mobile 571.481.1981 | Fax 703.563.9586
11800 Sunrise Valley Drive, Suite 1212, Reston, Virginia 20191 |
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